Sales Policy

Effective Date: December 26, 2024

Thank you for choosing GridPariz Electronics! Our goal is to provide you with the best products and customer experience. By shopping with us, you agree to the following Sales Policy. Please read it carefully to understand our terms and conditions before making a purchase.

1. Product Availability

  • Stock Availability: We make every effort to ensure the products listed on our website are in stock and available for purchase. However, if a product is out of stock, you will be notified and provided with an estimated restock date or alternative product suggestions.
  • Product Changes: We reserve the right to change product specifications, prices, and availability without prior notice. All product descriptions and prices are subject to change at our discretion.

2. Pricing

  • Product Pricing: All prices are listed in U.S. Dollars (USD) and include applicable sales tax, unless stated otherwise. Prices on our website may differ from in-store prices.
  • Promotions and Discounts: We occasionally offer special promotions, discounts, and coupon codes. These offers are limited-time and may not apply to all products or services. Coupons and promotions cannot be combined with other offers, unless stated otherwise.
  • Shipping Costs: Shipping charges are calculated at checkout based on your location and the weight of the items in your order.

3. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an email confirming the details of your order. Please review your order carefully and notify us immediately if any discrepancies are found.
  • Payment: We accept the following payment methods: credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options as available at checkout.
  • Payment Authorization: Your payment will be processed and authorized at the time of checkout. If payment cannot be processed, your order will not be completed. You will be notified if this happens and will be asked to resolve any payment issues.

4. Order Shipping and Delivery

  • Processing Time: Orders are typically processed within 1-3 business days from the time they are placed, depending on product availability. Orders placed during weekends or holidays may experience a slight delay.
  • Shipping Methods: We offer various shipping methods, including standard and expedited shipping. Shipping costs are calculated at checkout based on the method selected and the destination.
  • Shipping Delays: While we strive to deliver your order on time, delivery delays may occur due to factors such as weather, shipping carrier issues, or high order volumes. We are not responsible for any shipping delays once the order has been handed over to the shipping carrier.

5. Sales Tax

  • Sales Tax: Sales tax will be applied to all orders based on your delivery address and the local laws in your area. The applicable tax rate will be shown during checkout before finalizing your order.

6. International Orders

  • International Shipping: Currently, we only ship to the United States. We are unable to process international orders at this time. Please check back later for updates regarding international shipping options.
  • Customs and Duties: For international customers, customs fees, import duties, and taxes are the responsibility of the buyer. We recommend contacting your local customs office for details.

7. Order Cancellations and Modifications

  • Cancellation: Orders can be canceled within 24 hours of placing the order. If you need to cancel an order, please contact us immediately at info@gridpariz.net or call (205) 664-4335. Once an order is processed or shipped, it cannot be canceled.
  • Order Modifications: If you need to modify your order (such as changing shipping address or product), please contact us as soon as possible. Modifications can only be made if the order has not been processed or shipped.

8. Refunds and Returns

  • Please refer to our Refund and Returns Policy for details on how to return or exchange items, as well as the conditions under which refunds will be provided.

9. Customer Support

  • If you have any questions or need assistance with your order, please contact our customer service team: